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For some post-op care, a phone call may be all that’s needed

Aug 09, 2013: Physicians need to engage patients in their follow-up care. A failure to follow up can result in legal complications for doctors, according to a May survey of 723 patient care sites by The Doctors Company, a medical liability insurer.

In the study, 53% of respondents said referrals and scheduling follow-up appointments were their top risk-management problems. Failure to contact patients after missed appointments and a lack of tracking to ensure appropriate follow-up care was completed were cited as the most frequent risk-management issues.

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A phone call or in-person visit for post-op care? What's your preference?